We ship all orders within the USA via United States Postal Service. Orders will take 8-12 business days to ship.

We currently offer international shipping via UPS. Additional duties and taxes may occur depending on the region in which you live. We are not responsible for additional shipping charges incurred upon delivery and will not accept returns or issue refunds to customers on orders that were not received due to unpaid duties.

If you are unsatisfied with your order or would like to make an exchange, please e-mail is us thestrawberryfestivalnyc@gmail.com. At the time we can only accept returns/exchanges within 5 business days of receiving your package. All shipping expenses must be covered at the cost of the customer.